Terms & Conditions

1. Overview

This website is operated by Maison Boréale. Throughout the site, the terms “we,” “us,” and “our” refer to Maison Boréale. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, together with any additional policies referenced herein.

These Terms apply to all users of the website, including visitors, customers, and contributors of content. If you do not agree with any part of these Terms, please do not use our website or services.

We reserve the right to update or revise these Terms at any time. Any changes will take effect once posted on this page.

2. Eligibility & Lawful Use

By using this website, you confirm that you are at least the age of majority in your province or territory of residence in Canada, or that you have permission from a legal guardian.

You agree not to use our products or services for any unlawful, unauthorized, or prohibited purpose, and not to violate any applicable local, provincial, national, or international laws.

Any misuse of the website, including the transmission of malicious code or harmful content, may result in immediate termination of access.

3. General Conditions

We reserve the right to refuse service to anyone at any time for legitimate business reasons.

Content submitted by users (excluding payment information) may be transferred across networks and adapted for technical requirements. Payment details are always encrypted during transmission.

You may not copy, reproduce, resell, or exploit any portion of our website or services without our prior written consent.

4. Information Accuracy

We strive to ensure that all information on our website is accurate and current. However, content may occasionally contain errors, omissions, or outdated information.

Information provided is for general reference only and should not be relied upon as the sole basis for decision-making. Use of the website and its content is at your own risk.

5. Products, Pricing & Availability

Product prices, descriptions, and availability are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time. Certain products may be available exclusively online and in limited quantities.

Colors and images are displayed as accurately as possible, though actual appearance may vary depending on your device.

6. Order Acceptance & Contract Formation

The display of products on our website constitutes an invitation to purchase, not a legally binding offer.

A purchase contract is formed only once we confirm acceptance of your order via email. Order confirmation emails acknowledging receipt do not constitute acceptance.

We reserve the right to cancel or limit orders, including those that appear to be placed by resellers or distributors.

7. Billing & Account Information

You agree to provide complete, accurate, and up-to-date billing and account details for all purchases.

We may cancel or refuse orders at our discretion and attempt to notify you using the contact details provided at checkout.

For further details regarding refunds and returns, please refer to our Return & Refund Policy.

8. Shipping, Duties & Taxes

Orders may be shipped from international fulfillment partners. Any applicable customs duties, import taxes, or clearance fees are the responsibility of the customer unless otherwise stated.

Estimated delivery times are provided for guidance only and are not guaranteed.

9. Optional Third-Party Tools

We may provide access to third-party tools or services over which we have no control. These tools are offered “as is” and “as available,” without warranties or endorsements.

Use of third-party tools is entirely at your own risk.

10. Third-Party Links

Our website may include links to external websites operated by third parties. We are not responsible for the content, accuracy, or practices of these websites.

Any concerns regarding third-party products or services should be directed to the respective provider.

11. User Feedback & Submissions

Any feedback, suggestions, or other submissions you provide may be used by Maison Boréale without restriction, compensation, or obligation of confidentiality.

You agree that your submissions will not violate any third-party rights or contain unlawful, misleading, or harmful content.

12. Personal Information

The collection and use of personal information through our website is governed by our Privacy Policy.

13. Errors & Corrections

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information on the website is inaccurate at any time, including after an order has been placed.

14. Prohibited Activities

You may not use the website to:

• Engage in unlawful or fraudulent activities

• Violate intellectual property rights

• Upload malicious software or harmful code

• Harass, abuse, or discriminate against others

• Collect personal information without authorization

Violation of these rules may result in termination of access.

15. Disclaimer & Limitation of Liability

Our services and products are provided “as is” and “as available,” without warranties of any kind, except as required by Canadian law.

Maison Boréale is not liable for indirect, incidental, or consequential damages arising from use of the website or products, to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify and hold harmless Maison Boréale and its affiliates from any claims arising from your breach of these Terms or misuse of the website.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Termination

These Terms remain effective until terminated by either party. We may suspend or terminate access to our services if these Terms are violated.

19. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Canada, without regard to conflict-of-law principles.

20. Refused or Unclaimed Shipments

If a shipment is refused, unclaimed, or returned due to incorrect address details, a $25 CAD processing and return fee may be deducted from any refund.

21. Contact Information

For questions regarding these Terms & Conditions, please contact:

Maison Boréale
Email: support@maison-boreale.com